Does the diamond comes with Kimberley certification?
Yes. all of our diamonds are signed with Kimberley process certification scheme. You will receive the certification with the diamond For no extra charge.
What is Kimberley process certification?
The Kimberley Process Certification Scheme (KPCS) is the process established in 2003 to prevent "conflict diamonds" from entering the mainstream rough diamond market by United Nations General Assembly Resolution 55/56 following recommendations in the Fowler Report.
The process was set up "to ensure that diamond purchases were not financing violence by rebel movements and their allies seeking to undermine legitimate governments."
What is the shipment method?
We ship our diamonds with Brinks or Malca-amit which are internationally recognized as the best and most reliable diamonds shipping companies, who insurers the diamonds and carry it directly to the customer's address.
How long does shipping take?
The average shipping time is between 2-5 business days depending on the destination country
Where is our office located?
Our office is located at the "Diamond building" in the Israeli diamond exchange center in the city of Ramat gan, Israel.
Can I visit your office?
We will be happy to have you over at our office and allow you to take a closer look at our diamonds collection.
For setting a meeting please contact us on:
What is the return policy?
Simple return policy.
Item must be sent back within 5 days from receiving the goods- in its original boxing and in an unharmed situation.
We offer 100% refund minus shipping fees.
Are there any additional fees?
Our service department will inform you if there are any additional tax or fees on the shipping by your destination country.
What are the payment options?
We accept payment by bank transfer
Can I have the diamond over for inspection before I make a purchase?
We have established a sophisticated website where each diamond has a 360 degrees video showing the diamond from 140 angles in order to allow our buyers to inspect the diamond just as if they were inspecting it themselves.
The videos shows diamond's color and clarity level, with possibility of zoom in and zoom out.
We do not send stones for inspection upfront payment.
Buyer is welcome to visit our office at the Israeli diamond exchange center and inspect the diamonds in person.
Are the diamonds insured?
Yes. Our shipping companies Brinks and Malca-amit insures the diamonds for a 100% fully insurance
Do you offer cutting services for your rough?
For any purchase over 20,000$ we offer cutting services for additional 150$ per carat.
what commission do you offer me if I have a buyer for you?
We pay brokers 1% commission for each diamond sold.